FAQ

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For Jobseekers

How do I know a recruiter has reviewed my application?

Once a recruiter reviews your application and finds you suitable, they will definitely contact you and inform you of the next stage in the recruitment process. If you are not getting feedback from your job application, you may want to talk to a career coach.

Where can I see the most recent job in the site?

There are two places you can see the most recent job on the website. You can see them either on the home page https://www.TrustGated.com/ . But you can also use the search filter to get a more customized result.

Why is it important that I keep my profile updated?

Since TrustGated is a recruitment agency, we sometimes pull talents whose profiles exist on our database. Keeping your profile updated means, you do not miss out on potential opportunities.

Why have I not received a response to my application?

If you are applying for jobs and not getting a response, you may want to make sure that you are applying for the right job.

How can I search for jobs on TrustGated

Searching for jobs on TrustGated is simple. Use our search bar to search either by keyword, company, job field, or title. We also have customized filters to guide you when using the search functionality.

How many jobs can I apply for in a month on TrustGated?

As many as you find suitable, even though we advise that you ensure that you are qualified for a job before applying.

Can I apply for a job on TrustGated if I do not have an account?

No, all TrustGated require that you have an account before you see the application details. However, setting up a profile on TrustGated gives you more privilege than if you do not have an account.

What are scam jobs and how do I protect myself from it?

TrustGated scam job rate is less than 0.4%, and we take pride in this as we manually review each job before it is being posted on the website. This is why our platform is the preferred destination for job seekers and employers.

Do you apply/search for jobs on behalf of candidates?

No, we do not search and apply for jobs for candidates/applicants. We provide you with daily job information, resources and tools to make your job search a success; however, we expect you to apply for jobs yourself when you see a suitable opening.

What is Jobseeker Self Service

Employers need to undertake a thorough and comprehensive background check to put the employer in the best possible position when they make a hiring decision.
TrustGated specializes in providing businesses with in-depth, impartial information on a candidate’s background and qualifications. All of our screening services are performed under tried and tested processes, and everything we do is subject to numerous quality controls. That means that every piece of information we provide to the employer is completely accurate, allowing them to make recruitment decisions with confidence.
Let’s be Hire Ready.
Be a part of the new culture and be Hire Ready. Employers will be happy to have someone available to join instantly and with a completed background check. The service will enable you to complete your background check for prospective employers to view the completed document.

For Employers

How long does my job advert stay on TrustGated

We do not delete job ads from our website. We only mark them as filled and hide the application details after a period of 90days.

How do I update my company details?

To update your company details, you will need to login to your employer account and update your company details from the dashboard. Please note that you cannot change your company name after registration. If you want to change this, you may need to talk to one of our representatives.

Is it possible for me to change the name on the job ad after it has been posted?

No, you can’t change the name on the job listing after it has been approved and posted.

Why can't I find my job ads on the website?

If you have submitted your job ads and you can’t find it on the website, you may want to contact our customer care service to be sure your job has been approved and posted. It usually takes 5-10 mins for your job to be approved by TrustGated.

I am interested in posting a job. How do I start?

To start posting your job ads on TrustGated, you will need to create an recruiter account. Once your account is approved, you can start posting your job vacancies immediately.

My question is not listed here, what do I do?

Visit our Contact Us page, and we are here to help you out.

What is Hire Ready?

Hire ready is a verification service provided by TrusGated whereby Jobseekers/candidate’s background information has been successfully verified by TrustGated Verification Team and is ready to be hired by employers.

What is Manage Applications?

You can also manage user applications without login into TrustGated.
ID and Secret Key are used to manage applications without logging in.
Please contact us by visiting our contact us page or chatting with the TrustGated Team for help on how to get your ID & Secret Key.